Most visitors want “Get started,” “Build,” or “Fix.” Give each a hero card so they never second-guess where to click.
Docs users type before they scroll. Keep the search bar obvious and add placeholder examples like “Search: authentication.”
Prominent changelog previews reassure teams that docs keep up with product updates.
Use card-based sections for APIs, tutorials, compliance, and troubleshooting so the page feels scannable.
Mirror the phrasing your support team sees in tickets; the right keywords dramatically improve search success.
Review zero-result queries weekly and patch gaps before they turn into support cases.
Publish API primers, SDK references, and sample apps in one branded hub.
Deflect repetitive tickets with guided troubleshooting flows.
Launch features with how-to hero sections and embedded walkthrough videos.
Document internal tools, SOPs, and onboarding checklists with permission controls.